FAQs

Below are an example of the questions we are frequently asked, we hope you find this useful, but should you have any further questions, please email hello@romneyraw.co.uk

 

Where are you?

We are located in Newchurch, Kent - approximately 10 minutes from the Dymchurch coastline. Our address is: "The Stables", The Street, Newchurch, Kent, TN29 0DZ. 

What times are you open?

We are open every Monday to Saturday, 9am to 5pm. We are closed on Sundays and Bank Holidays - however, whenever we are shut, you can always order through our website. 

What services do you offer?

Free weighing of dogs; raw transition programme; allergy advice; weight control/maintenance pointers; knowledgeable staff built on years of experience; an independent family-owned business; bulk ordering; deliveries and click & collect services. 

Where can I park?

We have a large, free, off-road carpark on our property - easily accessible to and from the shop. Next to the car park there is also a secure paddock, with basic agility equipment, to hire by the hour - email PAWdogtraining@aol.com for more information,

Can I order online?

Yes! We have 5 different delivery routes each week - which are covering most areas of south Kent, but we are slowly expanding our delivery zones! Check out our pinned posts on Facebook and Instagram to check your area's delivery day - all we ask is that your order is with us by 3pm, the day prior to your expected delivery. We also do a CLICK AND COLLECT SERVICE within the hour, should you wish to visit us.